Open Text Fax Server, RightFax Edition Technical Training Courses

Satori Solutions is the only Open Text Fax Server Authorized Training Parter in the Rocky Mountain region. We offer Custom Training sessions tailored to meet your organization's structure, technical needs and timing. Most Custom Classes range from 1/2 to 2 Days and typcially involve 1 - 5 System Administrator / Help Desk level students. The cirriculum is tailored to your particular Fax Server implementation and IT environment. This allows us to focus on the topics that will provide the education and knowledge transfer you need, in the most efficient and timely manner possible.

Satori Solutions can also provide more structured and comprehensive 3 Day Fax Server Administrator Technical Training. All classes are held Tuesday - Thursday at our training facility in Denver (Littleton), Colorado. The schedule allows you to have Monday and Friday in the office or to use those days as travel days.

Here is the course curriculum:

• Planning for database options, system and telephony requirements
• Installing and configuring Fax Server software
• Installing and configuring a virtual fax board (Actual fax boards are not provided)
• An overview of system architecture including how inbound and outbound faxes are processed by Fax Server
• Installing and configuring the Fax Server Web Access client
• Performing a manual and automated installation of the Fax Server client components
• Installing and configuring the Connector for Microsoft Exchange and the Connector for Lotus Notes Gateway
• Configuring the native SMTP E-Mail Gateway
• The use and configuration of Dialing Rules
• The use and configuration of “Alerts and Monitors” notifications
• Discuss maintaining databases and troubleshooting Fax Server services

The cost is $1,995 per student which does not include travel or lodging. Lodging is available directly across from Satori Solutions offices at:

Marriott TownePlace Suites Denver Southwest/Littleton
http://marriott.com/property/propertypage/DENTP

Our clients, vendors and students are offered a 20% discount off standard rates by mentioning they are doing business with Satori Solutions. We do not "hold" blocks of rooms so we cannot guarantee room availability. We recommend you reserve your room at least 3 weeks in advance of class. The class size is limited to 8 students so please sign up early by calling 303.215.1921 or sending an e-mail to training@satorisolutions.com.

End-User Training

We also provide a variety of on-site and remote (WebEx) end-user training:

• Train-the-Trainer
• End-user and Power User Training
• Developing Custom Training Guides

If you hire a software reseller to do training, you expect them to know a lot about the system they’re deploying, but how much do they know about training?  We’ve learned a lot from the training we’ve delivered over the years. 

We’ve learned it’s as important to train end users on your policies and expectations as it is to teach them which “icon to click on."  This approach helps ensure the system is used consistently throughout your organization.  As part of our process, we’ll sit down with key individuals in your organization and help them define policies and set their expectations.  What we want to avoid is seeing a company define a set of policies that create an implementation nightmare for IT or an adoption headache for end users.

Even after delivering training, we make ourselves available to answer your, “Can we do this with the system…" questions.  As we stated in How we do Business, our key goals are to help your organization get the most value it can out of the system it purchased as well as make you a hero. Finally, if you hire Satori to create a custom training guide, we’ll deliver it in Adobe PDF format along with the rights to freely distribute it within your location.